Part of the Construction Supermarket customer journey entails the full documentation of the process from initial consultation through to completion. Through validated learning, we have concluded the importance of this process so at any point during or after your project you can reference the journey.
Its also important for this to happen in the event of any mishaps along the way. Pulling your contract, stage checks or even your quotations at any point can be the difference between an easy process and a difficult one!
So what does the documentation process look like?